Privacy Policy
Introduction
Welcome to The Grey Desk Studio (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thegreydesk.com (the “Site”), and use our photography services for sports events and small businesses (the “Services”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Data Controller
The data controller for the purposes of the General Data Protection Regulation (GDPR) and any relevant data protection legislation is:
The Grey Desk Studio
Knysna, Western Cape, SA
Email: hello@thegreydesk.com
Information We Collect
We may collect and process the following data about you:
Personal Data
- Contact Information: Name, email address, phone number, and postal address.
- Financial Information: Payment details when purchasing our services.
- Professional Information: Information relevant to our photography services, such as business name, industry, and project details.
Technical Data
- Log Data: IP address, browser type, operating system, referring URLs, page views, and site navigation paths.
- Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To deliver and manage our photography services, process payments, and communicate with you about your projects.
- Customer Support: To provide customer support and respond to your inquiries.
- Marketing and Communications: To send promotional materials, updates, and information about our services that may interest you.
- Improving Our Site: To analyse usage patterns and improve our Site’s functionality and user experience.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
- Contractual Necessity: Processing your personal data is necessary for the performance of a contract to which you are a party.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, marketing, and communications, provided those interests are not overridden by your rights and interests.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Consent: Where required by law, we will obtain your consent before processing your personal data for marketing purposes.
Disclosure of Your Information
We may share your personal data with:
- Service Providers: Third-party service providers who perform services on our behalf, such as payment processors, marketing agencies, and IT support.
- Legal Obligations: Authorities, if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting requirements.
Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: The right to request access to your personal data.
- Rectification: The right to request the correction of inaccurate or incomplete data.
- Erasure: The right to request the deletion of your personal data.
- Restriction: The right to request the restriction of processing your personal data.
- Data Portability: The right to request the transfer of your personal data to another party.
- Objection: The right to object to the processing of your personal data in certain circumstances.
- Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at info@thegreydesk.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
The Grey Desk Studio
Knysna, Western Cape, SA
Email: hello@thegreydesk.com
Effective Date: 2024/07/08
Thank you for visiting thegreydesk.com.